Terms & Conditions

Last updated: December 17, 2025

Welcome to Pluxure. By accessing and using our website (www.pluxure.com), you agree to comply with and be bound by the following terms and conditions.

1. General Terms

By using our website and purchasing our products, you agree to these Terms & Conditions in full. If you disagree with any part of these terms, please do not use our website.

2. Products & Pricing

All product descriptions, images, and prices are subject to change without notice
We strive to display accurate product information, but cannot guarantee that all details are error-free
Prices are listed in South African Rand (ZAR) and include VAT where applicable
We reserve the right to limit quantities and refuse service to anyone

3. Orders & Payment

All orders are subject to acceptance and availability
Payment must be received before orders are processed
We accept various payment methods as displayed at checkout
You will receive an order confirmation via email once your order is placed

4. Shipping & Delivery

Shipping costs and delivery times vary based on location and product
We are not responsible for delays caused by courier services or circumstances beyond our control
Risk of loss passes to you upon delivery to the carrier
Please inspect your order upon receipt and contact us immediately if there are any issues

5. Returns & Refunds

Returns are accepted within 7 days of delivery for unused, unopened items in original packaging
Certain items (perfumes, beauty products, intimate items) may not be eligible for return due to hygiene reasons
Refunds will be processed within 7-14 business days after we receive the returned item
Return shipping costs are the responsibility of the customer unless the item is defective
Contact us at maritse@pluxure.com to initiate a return

6. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of Pluxure and protected by copyright laws. You may not reproduce, distribute, or use any content without our written permission.

7. Privacy

Your privacy is important to us. We collect and use your personal information in accordance with our Privacy Policy. By using our website, you consent to our collection and use of your information as described.

8. Limitation of Liability

Pluxure shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability shall not exceed the amount paid for the product in question.

9. Governing Law

These Terms & Conditions are governed by the laws of South Africa. Any disputes shall be resolved in the courts of South Africa.

10. Changes to Terms

We reserve the right to modify these Terms & Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website constitutes acceptance of any changes.

Contact Us

If you have any questions about these Terms & Conditions, please contact us:

Email: maritse@pluxure.com
Phone: 067 258 9684
Address: Rustenburg, South Africa